Microsoft Customer Support
Thank you for the information I have forward this to the help desk I hope to hear from them shortly.
I will update you once I receive a reply.
Many Thanks and Kind Regards
Please note that the support desk are looking into your issue and the below is what they have replied with today.
We further investigated the case and found that this issue requires L3 intervention. We are now escalating this issue to our L3 support team. You will hear from us based on the analysis and investigation from Line 3.
I will keep you updated on their progress.
Many Thanks and Kind Regards
Please note that your request has been escalated to Tier 1 support for assistance.
I will update you once I receive any further communication from them.
Many Thanks and Kind Regards
Please note that we are currently working on your request and are in contact with our support team in regards to this issue.
I will be responsible for resolving this for you and providing you with regular updates until this is resolved. I will be in communication with you via email within the next 3 days.
E andamos nisto à quase um mês… este já é praí a 5ª pessoa que pega no “ticket” e deixa uma mensagem semelhante… e tudo isto para activar uma licença 
Até compreendo que o suporte dos serviços gratuitos não seja o melhor, mas isto é um serviço profissional e pago!
Oh god… i fucking love Linux…
